Differentiating Factors

Customer service

We are committed to redefining and “raising the bar” of the level of service within our industry. You’ll be greeted with “a real person” answering the phone and you can always expect us to carefully listen to your needs and provide meaningful solutions for your heat treating requirements.

If you have technical questions or simply need guidance in selecting the “right process”, you can count on our years of experience. If we don’t know the answer we’ll tell you and work to get the answer. If we do not provide the service you need, we’ll tell you that too, and then work with you to guide you to one of our many industry contacts that can help you.

Quick turnaround

With Mid-South, you can expect prompt turnaround of your materials. We’ve been in your shoes and we know the importance that prompt service plays in your success. We recognize that in many cases the heat treating service we provide is one of your last steps in getting your product into service or “out the door” and invoiced.

You have our commitment to not “over promise and under deliver”. Upon receipt of your parts, we’ll give you a completion date you can count on and plan with.